Processing time: Most items listed are already completed and can be processed in 1-3 business days. If an item is custom ordered please allow 3-5 days processing time for us to create it. 

Return Policy: Returns/Exchanges are accepted within 14 days of item receipt. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition. If an item is damaged in shipping, please contact us to arrange for it to be replaced. 

Care Instructions for your new jewelry/clay pieces: 

* Store in a cool, dry place.
* Avoid chemicals, fragrances, lotions and immersing in water
* To clean, use a gentle baby wipe or wet cloth and let dry
* Take special care to not bend or drop

How to replace ink cartridge in clay pens:

**To replace the empty ink cartridge, take a small pair of pliers, grip the ink cartridge at the base, and pull out. Replace with new ink refill (Bic Round Stic). With proper care your beautiful pen will last for years.